Privacy Policy

Last Updated: January 18, 2025

1. Introduction

CasinoRadarUK ("we," "us," or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our website, you consent to the collection and use of your information as described in this policy.

2. What Data We Collect

Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number (when you contact us)
  • Communication Data: Messages, inquiries, and feedback you send us
  • Account Information: If you create an account, we collect login credentials
  • Marketing Preferences: Your choices regarding communications from us

Technical Information

We automatically collect certain technical information:

  • Device Information: IP address, device type, operating system, browser type
  • Usage Data: Pages visited, time spent on site, click patterns
  • Location Data: General location based on IP address
  • Cookies and Tracking: As detailed in our Cookie Policy

Third-Party Information

We may receive information from third parties such as:

  • Analytics providers (Google Analytics)
  • Social media platforms
  • Casino operators (for review purposes)

3. How We Use Your Data

We use your personal data for the following purposes:

Website Operation

  • Providing and maintaining our website
  • Responding to your inquiries and support requests
  • Improving user experience and site functionality
  • Ensuring website security and preventing fraud

Content and Services

  • Providing casino reviews and recommendations
  • Personalizing content based on your interests
  • Sending updates about responsible gaming resources
  • Conducting research and analysis

Marketing and Communication

  • Sending newsletters and updates (with your consent)
  • Informing you about new features or services
  • Providing responsible gaming information

Legal Compliance

  • Complying with legal obligations
  • Protecting our rights and interests
  • Enforcing our terms of service

4. Data Sharing and Third Parties

We may share your personal data with third parties in the following circumstances:

Service Providers

  • Web Hosting: For website hosting and maintenance
  • Analytics: Google Analytics for website performance analysis
  • Email Services: For sending communications and newsletters
  • Security Services: For fraud prevention and security monitoring

Business Partners

  • Casino Operators: Limited data sharing for review verification
  • Advertising Partners: For relevant advertising (with your consent)

Legal Requirements

We may disclose your data if required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or illegal activities
  • Enforce our terms of service

Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owners.

5. Data Storage and Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal data:

Security Measures

  • Encryption: Data is encrypted in transit and at rest
  • Access Controls: Limited access to authorized personnel only
  • Regular Updates: Security systems are regularly updated
  • Monitoring: Continuous monitoring for security threats

Data Location

Your data is primarily stored within the European Economic Area (EEA). When data is transferred outside the EEA, we ensure adequate protection through:

  • Adequacy decisions by the European Commission
  • Standard contractual clauses
  • Binding corporate rules

6. Your Rights Under GDPR

As a data subject, you have the following rights under GDPR:

Right of Access

You have the right to request access to your personal data and information about how we process it.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data in certain circumstances, including:

  • The data is no longer necessary for the original purpose
  • You withdraw your consent
  • The data has been unlawfully processed

Right to Restrict Processing

You can request that we limit how we use your data in certain situations.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format.

Right to Object

You can object to processing of your personal data for:

  • Direct marketing purposes
  • Research and statistics
  • Legitimate interests

Automated Decision-Making

You have the right not to be subject to automated decision-making, including profiling.

Right to Lodge a Complaint

You can file a complaint with the Information Commissioner's Office (ICO) if you believe we have violated your privacy rights.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our cookie practices, please see our Cookie Policy.

Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used for advertising and personalization

Managing Cookies

You can control cookies through your browser settings or our cookie consent tool. Note that disabling certain cookies may affect website functionality.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Contact Information: 3 years from last contact
  • Website Usage Data: 26 months (Google Analytics default)
  • Marketing Data: Until you unsubscribe or object
  • Legal Data: As required by law or regulation

When data is no longer needed, we securely delete or anonymize it.

9. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover that we have collected personal information from a child under 18, we will immediately delete it.

If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification (if you have provided your email)
  • Displaying a prominent notice on our website

We encourage you to review this policy periodically to stay informed about how we protect your privacy.

11. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Data Protection Officer

Email: privacy@casinoradaruk.com

Subject Line: Privacy Policy Inquiry

Response Time: Within 30 days

Supervisory Authority

You also have the right to lodge a complaint with the UK's supervisory authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113

Disclaimer: This Privacy Policy applies to CasinoRadarUK only. External websites linked from our site have their own privacy policies. We are not responsible for the privacy practices of external sites.